{"id":954,"date":"2021-06-25T18:41:48","date_gmt":"2021-06-25T16:41:48","guid":{"rendered":"https:\/\/www.polytradespa.it\/?page_id=954"},"modified":"2024-12-02T13:45:22","modified_gmt":"2024-12-02T12:45:22","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.polytradespa.it\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kngfd6m5-8a434a60e79ecca88c6e517cdb97e5a0\">\n.avia-section.av-kngfd6m5-8a434a60e79ecca88c6e517cdb97e5a0{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.polytradespa.it\/wp-content\/uploads\/2021\/06\/SUPPLY-1.png);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='headertitle'  class='avia-section av-kngfd6m5-8a434a60e79ecca88c6e517cdb97e5a0 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  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modern-quote  avia-builder-el-4  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >CUSTOMER SERVICE<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-avfy8-94c65f589ff4ae041c8e4ad2cd6e3054\">\n.flex_column.av-avfy8-94c65f589ff4ae041c8e4ad2cd6e3054{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-avfy8-94c65f589ff4ae041c8e4ad2cd6e3054 av_two_fifth  avia-builder-el-5  el_after_av_three_fifth  el_before_av_hr  flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kpqknuj3-ccd9727165348ef4839f1d12a572e6f1\">\n#top .hr.hr-invisible.av-kpqknuj3-ccd9727165348ef4839f1d12a572e6f1{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-kpqknuj3-ccd9727165348ef4839f1d12a572e6f1 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class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-knsqhj0g-661abbcb2070455bbf98cbb6a60ea019 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>The extensive Polytrade Commercial Team\u2019s<\/strong> experience grants competences capable to identify <strong>the most suitable solutions for each individual client\u2019s needs<\/strong> in terms of product quality, cost advantage and logistic efficiency.<\/p>\n<p>The Converter is followed during the entire procurement process. 9 Customer Service employees together with 10 area salesmen and a \u201ddedicated\u201d technical Support team assist client with product selection, best general terms and delivery planning as well as post sales assistance.<\/p>\n<p><strong>Customer Satisfaction<\/strong> is since always centric in our organization: by leveraging different own survey tools, Polytrade is constantly looking for opportunities to raise its value proposition.<\/p>\n<p>The care for details is our standard!<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bit7e-249ef12bf82a28a7cbb153f786c6290e\">\n#top .hr.hr-invisible.av-bit7e-249ef12bf82a28a7cbb153f786c6290e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-bit7e-249ef12bf82a28a7cbb153f786c6290e hr-invisible  avia-builder-el-10  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kbuoo-0fe8e119c3c0211ec0e3b83564b38522\">\n.avia-section.av-kbuoo-0fe8e119c3c0211ec0e3b83564b38522{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.polytradespa.it\/wp-content\/uploads\/2021\/06\/mezzaBollaDestra.png);\nbackground-position:100% 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+39 02-98891705<\/p>\n<h6>Commodities:<\/h6>\n<p><strong>Sales Manager<\/strong> Luca Marangoni <a href=\"mailto:marangoni@polytrade.it\">marangoni@polytrade.it<\/a> +39 02-98891705<br class=\"avia-permanent-lb\" \/><strong>Customer Service Leader<\/strong> Eva Fossi <a href=\"mailto:fossi@polytrade.it\">fossi@polytrade.it<\/a> +39 0574-653422<\/p>\n<h6>Engineering Polymers:<\/h6>\n<p><strong>Sales Manager<\/strong> Martino Mauri <a href=\"mailto:mauri@polytrade.it\">mauri@polytrade.it<\/a> +39 02-98891704<br \/>\n<strong>Customer Service Leader<\/strong> Michela Cipriani <a href=\"mailto:cipriani@polytrade.it\">cipriani@polytrade.it<\/a> +39 0574-653442<\/p>\n<h6>Green:<\/h6>\n<p><strong>Product Manager<\/strong> Roberto Nutini <a href=\"mailto:nutini@polytrade.it\">nutini@polytrade.it<\/a> +39 0574-653451<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. 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